Privacy notice and Data Protection

Information we collect and why?

Information submitted via the website contact page (including a IP, date/time stamp) will be held for the purposes of communication with you.

Rob Thompson Plumbing & Heating Ltd will NOT share your information with anyone else (other than as required for legal process) without explaining why it is necessary, and getting your explicit consent

Third party links

The web site contains links to other web sites and those third-party web sites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our web site. Rob Thompson Plumbing & Heating Ltd encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.

Data security

Although Rob Thompson Plumbing & Heating Ltd utilises HTTPS a secure transmission protocol, no data transmission over the Internet can be guaranteed to be 100 per cent secure. As a result, while we strive to protect user's personal information, Rob Thompson Plumbing & Heating Ltd cannot ensure or warrant the security of any information transmitted to it or from its online products or services, and users do so at their own risk. Once Rob Thompson Plumbing & Heating Ltd receives your transmission, every effort is made to ensure its security on our systems.

Further information

Privacy notice was last updated on 2019.


Cookie Policy

This website, like most others, uses cookies to help provide you with the best browsing experience. Cookies are small text files that are placed on your computer or mobile device when you first visit a website or page.

We use cookies to:

We do not use cookies to:

Giving us permission to use cookies

If your browser is set to accept cookies, we take this, and your continued use of our site as acceptance of our cookie policy. If you wish not to accept the use of cookies, or to delete any that have already been set, you can find out how below. Please bear in mind that some features on our website might not work correctly with cookies disabled.

Our cookies

These are session cookies. Session Cookies are only stored temporarily and are deleted from the user’s device when the browser is closed.

Analytics Cookies

We may use cookies to help provide anonymous data on how our visitors use this website via the Google Analytics and Google Maps plugins. See below for more details on how Google uses cookies. Google Analytics does not collect any personal information about you. Cookies used by Google

Managing cookies

If you want to, you can usually stop your browser accepting cookies from all sites, or stop it accepting cookies from a particular website. However, as cookies are a standard part of most modern websites, this will probably limit the functionality of not only our site but many others too.

If "Accept" consent, from the "This site uses cookies" alert box, is given then a privacy_flag cookie with an accept value will be generated and will allow Google Analytics to function. A session cookie [PHPSESSID] will be generated and will expire at the end of the session. If "Decline" is chosen, a privacy_flag cookie with a reject value is generated and will disable Google Analytics and a session cookie. The "This site uses cookie" alert box will clear when either button is activated. Privacy_flag cookies have an expiration of one month.

For managing other third party cookies that may be triggered when following a third party link within the site, these can be accepted or declined by modifying the settings in the ‘preferences’ or ‘tools’ menu of your browser (otherwise you should use the browser ‘Help’ option), however this may impact your ability to use the interactive features of the sites if cookies are disabled.

To discover more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org